How can we help you?
Welcome to the Isla Electronics support hub. Submit a ticket, browse downloads, or explore our tutorials and resources.
Submit a Ticket
Have a question or issue? Open a support ticket and our team will get back to you.
Downloads
Firmware updates, manuals, software, and drivers for all products.
S2400 Kit Creator
Build custom sample kits for the S2400 directly in your browser. Drag and drop audio files, arrange them across pads, preview sounds, and export ready-to-load kit files. No software installation required.
S2400 DSP Card Installation
A step-by-step video guide walking you through the full DSP Card installation process. User-installable in minutes — no soldering, no special tools required.
S2400 Hands-On with Alex Ball
A complete 12-part video tutorial series created by Alex Ball in collaboration with Isla Electronics. Covers everything from unboxing and first setup through to advanced sampling, sequencing, and live performance techniques.